Legal Issues

PRIVACY NOTICE

 

Tourist-ek, represented by Erwin Roeniger Servín, with address at Revillagigedo Street 18, Centro neighborhood, Cuauhtémoc Municipality, Postal Code 06050, in Mexico City, is the Obligated Person and responsible for the processing of personal data collected in a general manner through various means such as interviews, paper, telephone, and/or electronic media, including information collected when you visit our website www.tourist-ek.com and social media, as well as information obtained from legally available public sources, which will be protected in accordance with the provisions of the General Law for the Protection of Personal Data Held by Obligated Person, and other applicable regulations.

 

Personal data collected and the purpose of processing

 

The request for personal data to be collected aims to contribute to optimizing the provision of our services. The information provided will allow us to address and/or formalize the service you request, measure and control its quality, follow up on the business relationship, update contact information, confirm the services to be provided, send promotional materials, conduct studies on consumption habits and preferences, and send updated information about the services we provide.

 

To achieve the aforementioned purposes, we may require some of the following personal data, of which you are the Owner: Full name; CURP (Self Registry Code or equivalent); RFC (Federal Taxpayer Registry); Postal Code; Official Identification (e.g. PASSPORT); Financial data such as bank account, credit and/or debit card; Contact phones; emails; date of birth; weight, height, flight date, gender, religions, ethnicities, artistic currents, or topics related to sexual diversity in which you are interested, motor impairments or limitations in any capacity that require special assistance and/or food allergies.

 

Use of Cookies

 

Tourist-ek may use cookies to help obtain information that allows us to improve the user experience and provide better service. At any time, such cookies can be deleted by accessing the browser settings preferences in use.

 

Mechanism to exercise your rights of access, rectification, cancellation, or opposition to your personal data (ARCO, in Spanish)

 

The data subject may exercise their ARCO rights by sending an email to the address [email protected], clearly stating the reason for their communication. Your request will be addressed within a period not exceeding 5 business days. In order to inform about the attention given to your request, you must indicate in your communication the email addresses to which the corresponding response should be sent.

 

Transfer of personal data

 

No transfers of personal data to third parties will be made, except in cases where an express order is issued by a competent authority, who must properly justify and motivate the reason for their request, in accordance with applicable regulations.

 

Changes to the privacy notice

 

In case of a modification to this privacy notice, it will be notified through the website www.tourist-ek.com/legal.